Privacy Policy

Introduction

WLY Wesley Chapel Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request quotes, schedule services, or contact us through our website or phone. This may include your name, address, phone number, email address, property details, and project requirements. We also collect payment information necessary to process transactions for our services.

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic patterns.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our concrete services. This includes processing your service requests, communicating with you about projects, scheduling appointments, and sending invoices. We use your contact information to respond to inquiries, provide customer support, and send important updates about your service.

We may use your information for marketing purposes, such as sending promotional materials about our services, special offers, or company updates. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails. We also use collected data to analyze website usage and improve our online presence.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling software providers, or website hosting services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our customers or others. In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner.

Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

You have the right to access, correct, or delete your personal information that we hold. You can update your contact information by contacting us directly. If you wish to delete your information, please note that we may need to retain certain data for legal or business purposes, such as completed transaction records or contract documentation.

You have the right to opt out of marketing communications while still receiving essential service-related messages. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality. Some states provide additional privacy rights, and we will comply with applicable state privacy laws.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us remember your preferences and understand visitor behavior. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies. We may also use web beacons, pixels, and similar technologies to track email opens and website interactions.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by WLY Wesley Chapel Concrete.

Children Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. Parents or guardians who believe we may have collected information from a child should contact us immediately.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. California residents can exercise their rights by contacting us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

WLY Wesley Chapel Concrete
29324 Citrus Trace Way
Wesley Chapel, FL 33545
Phone: (813) 822-0469
Email: support@concretewesleychapel.com

We will respond to your inquiry within a reasonable timeframe and work to address your concerns about how we handle your personal information.